Posts Tagged ‘ECM’
Collaboration and Enterprise 2.0 Study from AIIM
Transcript From Episode CMSW2009-08-17
Encouraging news for Enterprise 2.0. It finds that business take up of Enterprise 2.0 has doubled in the last year. An interesting study by AIIM on Enterprise 2.0, or how companies use Web 2.0 technologies such as wikis, blogs, forums and social networks internally, to improve business collaboration and knowledge sharing.
According to the report, over half of organizations now consider Enterprise 2.0 to be “important” or “very important” to their business goals and success. Only 17% admitted that they have no idea what it is, compared to 40% at the start of 2008. However, only 25% of organizations are actually doing anything about it – but that is up from 12% in the previous survey. Knowledge-sharing, collaboration and responsiveness are considered the biggest drivers. Lack of understanding, corporate culture and cost are the biggest impediments.
IT departments are by far the strongest users, with 68% using it, but only 6% of organizations using it throughout the business. 71% of respondents agree that it’s easier to locate “knowledge” on the Web than it is to find it on internal systems, sad and scary, but an improvement from the previous year. Full report at aiim.org.
AIIM is also known as the enterprise content management (ECM) association. For over 60 years, AIIM has been the leading non-profit organization focused on helping users to understand the challenges associated with managing documents, content, records, and business processes. AIIM was founded in 1943 as the National Microfilm Association and later became the Association for Information and Image Management. Carl Frappaolo and Dan Keldsen defined Enterprise 2.0 in a report written for Association for Information and Image Management (AIIM) as “a system of web-based technologies that provide rapid and agile collaboration, information sharing, emergence and integration capabilities in the extended enterprise.”